Jermaine Martin is our Featured Staff of the Week. Ms. Martin has been employed at NHC for 21 years, initially as a Customer Service Clerk and now a Supervisor in the Mortgage department.
Ms. Martin has performed diligently over the years causing her to land the Supervisory title. She supervises a team of three (3) persons with whom she imparts her knowledge of the responsibilities of that department and by extension, the Corporation. Ms. Martin has extensive experience with customer care and is very proficient working with our existing accounting software. She enjoys gaining familiarity of homeowners and potential homeowners, and speaking on their behalves for housing opportunities.
Ms. Martin’s role is easily administered as she has been assisting Clients for so many years and always makes herself available to assist. Her new approach to the department is addressing the concerns of the Clients more effectively, which makes her able to accommodate families who never thought that it was possible to own a home.
Pursuing a Master’s Degree in International Customer Service is one of her future aspirations.
NHC’s Operating Hours for Thursday and Friday
The National Housing Corporation, NHC, opened its doors to the public on Tuesday 21st April, 2020. We will resume operations on Thursday 23rd and Friday 24th April from 8:00 AM to 12:30 PM for Cashiers, however the Corporation will close at 1:00 PM on both days.
We have sought to solidify our readiness to ensure safety and hygiene and to protect our staff and Clients while conducting business on these days. Our first level of protection comes from practicing social distancing through the mapping of 6 feet spacing on the flooring of the corporation. We have also setup hand sanitizers at all points of entry into the offices. All persons entering the Corporation MUST wear masks or they will not be allowed on the compound. Persons are encouraged to observe these protocols to help to prevent the spread of the COVID-19.
Additional information regarding the operational days and hours for the upcoming week will be shared at a later date.